Innovatio Remote Monitoring

and Management (RMM)

Our RMM program shifts you into the driving seat. Whilst there are many offerings on the market, we invested in a proven remote monitoring and management (RMM) system used by thousands of companies worldwide. This powerful cloud-based RMM tool helps us eliminate day-to-day inefficiencies, automate your IT services, and master proactive service delivery to all our clients. With a relentless focus on security, our RMM is evaluated by leading security models and ranks in the top 20% of firms. This ensures we manage and protect every endpoint with the highest standards, reducing costs and improving network efficiency.

Our RMM’s unique combination of powerful, scalable features enables us to manage all your endpoints, including those hosted on cloud platforms. The platform boasts a 99.99% availability rate, allowing us to focus on your business with a secure and reliable solution. Monthly releases deliver innovative features like ransomware detection, enhancing our service delivery. From on-boarding to maximizing product adoption and troubleshooting, we provide support every step of the way.

monitoring

Our Approach and Methodology

We keep it simple, straightforward and current.

1

FREE Discovery

We begin by conducting a complimentary network discovery and assessment.

2

Streamlining

We apply business sense to your cybersecurity profile, your IT infrastructure, your business.

3

Recommendations

Tailored and fit for purpose remediation and strategic plans that make sense.

Our Approach and Methodology

We keep it simple, straightforward and current.

FREE Discovery

We begin by conducting a complimentary network discovery and assessment.

Streamlining

We apply business sense to your cybersecurity profile, your IT infrastructure, your business.

Recommendations

Tailored and fit for purpose remediation and strategic plans that make sense.

R2M encapsulates all that clients demand from an IT service:

  • Inventory management and control to allow retirement policies and documentation.
  • Secure access with piloted and scheduled updates and patches are simple, intuitive and managed.
  • Escalation of a problem to on-site technical assistance, driven by severity ratings.

  • Reporting of meaningful data to allow you to truly understand what works are being done on your IT footprint.

  • Inventory management and control to allow retirement policies and documentation.
  • Secure access with piloted and scheduled updates and patches are simple, intuitive and managed.

  • Escalation of a problem to on-site technical assistance, driven by severity ratings.